Job Description

Job Description

Job Description

Job Summary

NOTE: Previous applicants do not need to re-apply.

• Blue Ridge Library, 28 Avery Row, Roanoke, VA 24012 – 1 positions available – estimated 17 hours per week (for each position); schedule includes rotating Saturdays 9:30am-2pm and at least one weekday evening (until 8pm) per week, other hours during weekdays

A Library Assistant connects people and ideas by providing welcoming, knowledgeable library services to the community. They enjoy varied activities, from public-facing engagement (customer service, instruction, promotion) to behind-the-scenes efficiency and production (processing, event management, troubleshooting, creating). Whether in the library, at an outreach location or in a virtual setting, they greet everyone with a smile and proactively offer to assist, share information, and collaborate with others in pursuit of library goals. They embrace learning, change, technology, and innovation eagerly, and they are passionate about fueling a well-informed and engaged community.

Hourly rate: $15.00

Job requirements include:

• High school diploma or GED required. Any combination of education, training and experience equivalent to a Bachelor’s degree (for full-time position) or Associate’s degree (for part-time position) from an accredited college or university, or ALA Library Support Staff Certification highly preferred

• Two (2) years working in a customer service or teaching position

• Demonstrated superior customer service skills, including the ability to actively and positively engage with people of all demographics, backgrounds and walks of life?

• Able to learn new skills and concepts quickly and to resolve problems independently

• Intermediate technology skills, including learning, teaching and troubleshooting technology independently and on the fly

Examples of work performed include:

• Promotes with enthusiasm the library's resources, services, events, social media channels, etc. to the community

• Provides prompt and accurate circulation services, including discharge, checkouts, patron registration, shelving, etc.

• Offers knowledgeable and current readers' advisory, including suggestions for books, movies and music in all formats

• Helps patrons use computers, mobile devices, laptops and other technology to access library digital resources and other information sources

• Assists in planning and implementing outreach activities, classes and/or events for children, teens and/or adults

• Provides basic research assistance and instructs patrons in basic information literacy skills, including finding and evaluating reliable, relevant and timely information

Positions available:

Total number of hours per week for each position will depend on the starting pay rate

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