Job Description

Our Leasing Consultants are the heart of our community, bringing people and apartment homes together. They are multitalented, personable individuals with sales expertise and a passion for building relationships. Leasing Consultants walk side by side with customers, developing rapport and inspiring trust as residents make our community their home.

As a Leasing Consultant, you will work closely with one of our top property management teams to provide exceptional service to residents. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. You will listen carefully to discover prospective residents’ needs, confidently recommend solutions and overcome concerns, and earn commitment by guiding new residents through the leasing process. Leasing Consultants bring positive energy to each conversation, resolve any apartment issues quickly and effectively, and make everyone feel welcome and appreciated.

WHO YOU ARE

A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.

A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.

Organized. You are flexible and able to juggle appointments and personal interactions with teammates and residents smoothly.

Creative. You are an idea person and like coming up with smart solutions to new challenges.

Caring. You put yourself in others’ shoes and strive for positive outcomes.

Motivated. You invest extra energy to reach your goals.

Solution-Oriented. You follow through on commitments, letting residents know that they matter.

WHAT YOU’LL DO

Connect with prospective residents through phone calls, appointments, and follow-up communications.

Show off our community by walking the property with prospective residents and delivering a persuasive sales pitch about the benefits of living in an Equity Residential apartment home.

Manage the leasing process by guiding new residents through each step, completing and verifying all lease applications and sharing results with applicants.

Keep accurate records of prospective and current residents, as well as rent and inventory.

Handle transactions like accepting rent and deposits and inspecting move-ins and move-outs.

Collaborate with talented teammates to identify and solve any apartment issues that arise.

Plan fun activities that help build a strong sense of belonging among residents.

REQUIREMENTS

Demonstrated proficiency in working with computers including word processing, calendar management, software/database, and social media

Excellent communication, interpersonal, and organizational skills

High school diploma or equivalent

Available to work a flexible schedule, including weekends

PREFERRED EXPERIENCE

College degree or coursework

Prior experience in leasing, sales, or hospitality

Salary:

$18.39 - $22.47 / hour

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Benefits

• Rent discount
• 9 paid holidays, including both scheduled and floating holidays, for eligible full-time employees for each calendar year.
• 5 days paid time off, accrued on a weekly basis
• Health Care Plans: Two medical plan options. Plan offers 100% coverage for preventive care and lets you choose from a network of health care providers. Dental and Vision coverage are also available.
• Basic life and accidental death and dismemberment (AD&D) insurance are covered 100% for full-time employees
• Short-term and long-term disability (STD and LTD) are both offered if you are unable to work due to a non-work related illness or injury
• 401 (k) Retirement Savings Plan
• Employees have the opportunity to invest in the success of the company by purchasing shares of Equity Residential stock (“EQR”) at a discounted rate(or per year)
  

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